Missing Items

At Simply Filters, our goal is to ensure that your order arrives complete and ready for use. If you open your package and discover that something is missing, don’t worry we’re here to help you get it sorted!

What to Do If Something Is Missing

If you notice an item missing from your order, please contact us as soon as you can. The earlier you reach out, the faster we can help you resolve the issue.

How to Get in Touch

Send us an email with the following details:

• Your Order Number: This will help us locate your order quickly and check the specifics.
• Details of the Missing Item(s): Let us know what’s absent so we can tackle the problem promptly.

We're Here for You!

After we receive your email, we’ll look into the situation and work on the best solution for you. Whether that means sending out the missing item or finding another way to assist you, we’re dedicated to ensuring you have everything you need.

Thank you for your understanding and for choosing us at Simply Filters. We’re here to make sure your experience with us is exceptional!